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An employee clocks in and then runs back to her car to fix her makeup — Improve Your HR

An employee who clocks in and then runs back to her car to put on her makeup. An employee who sent a picture of an oozing wound. If these situations seem like something you’ve experienced, then November 2nd’s free OUT FRONT HR is for you. Register here: https://improveyourhr.com/outfronthr/ It’s free, and you can pop in […]

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How to find efficiencies across the seven factors

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Every organization wants to get more value from its assets. The challenge is determining whether capacity constraints stem from insufficient assets, maintenance issues, operating inefficiencies, or uneven demand. Asset utilization helps answer critical questions by showing how effectively assets generate value over time. Key takeaways Asset utilization reveals hidden capacity: Utilization data helps you identify

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AI Headcount Reduction: Fix the Work Before the Roles

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AI headcount reduction is not a staffing problem. It is a work design problem. When a leadership team announces that AI will let the organization run with fewer people, the tasks those people performed do not disappear on the day the role does. They move, usually upward, and they land on the managers who are

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The Customer Isn’t Always Right. Sometimes Great Managers Tell Them to Leave — Improve Your HR

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A small ice cream shop in Massachusetts went viral after the owner posted a profanity-laden screed against bad customers on the company’s Facebook page. Coldstuff Ice-cream posted: I swear to God. STOP YELLING AT MY [F-ING EMPLOYEES]. They are children. This job, for most of them is their first. They are going to make mistakes.

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Repurposing underused office space for focus, collaboration, and hybrid work

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Tuesday morning arrives, and every focus room is booked before 9 a.m. Employees take video calls from break areas, project teams search for places to collaborate, and small groups occupy conference rooms designed for 20 people. Across the same office, several private offices sit empty, rows of assigned desks see little activity, and a training

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Executives Think They Know. They May Not Know at All

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A senior leader sits down with a hard call about a person, a product line, or a partner. Within minutes a conclusion shows up, whole and tidy, and it feels like knowledge. Often it is a story. And the more senior the leader, the less likely anyone is to ask what the story is built

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You asked for a way to watch Out Front HR later — Improve Your HR

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I heard you. Out Front HR is a conference for the HR people who support shift workers. But when I announced it, the free ticket only let you attend live. That doesn’t make much sense if you’re covering a shift, dealing with a staffing emergency, or simply can’t step away for six hours on a

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A practical framework for infrastructure maintenance

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Infrastructure maintenance is rarely about maintenance alone. Organizations across industries are managing critical assets that are aging while replacement costs continue to rise. Electrical systems, generators, water infrastructure, HVAC equipment, transportation assets, and production equipment must remain reliable for years, often beyond their original design assumptions. The scale of the challenge makes it difficult to

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Thought Leadership Strategy: A CEO Playbook That Converts

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Most executives publish. Very few convert. The gap between the two is not talent or frequency. It is the absence of a thought leadership strategy that connects what a leader knows to what a buyer is deciding. Publishing without that connection produces activity that feels productive and generates nothing measurable. ‍ ‍ The economics have

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When the manager isn’t who you expected — Improve Your HR

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Dear Evil HR Lady, I started my current job in April. When I accepted the job, I had a hard time deciding between it and another offer from a similar company. The deciding factor was that I really liked the manager of the group I was interviewing with (let’s call him Bob). He was a

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An employee clocks in and then runs back to her car to fix her makeup — Improve Your HR

How to find efficiencies across the seven factors

AI Headcount Reduction: Fix the Work Before the Roles

The Customer Isn’t Always Right. Sometimes Great Managers Tell Them to Leave — Improve Your HR

Repurposing underused office space for focus, collaboration, and hybrid work

Executives Think They Know. They May Not Know at All

You asked for a way to watch Out Front HR later — Improve Your HR

A practical framework for infrastructure maintenance

Thought Leadership Strategy: A CEO Playbook That Converts

When the manager isn’t who you expected — Improve Your HR

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